TAILORED SOLUTIONS, SEAMLESS SERVICE
FAQ PAGE
Where Your Success Drives Our Performance.
01. SERVICES
What types of medical deliveries do you handle?
We specialize in a wide range of medical deliveries, including routed deliveries, same-day deliveries, next-day deliveries, stat services, direct-to-patient services, direct-to-facility services, pharmacy-to-hospital or lab direct deliveries, and final mile deliveries.
Can you customize delivery routes based on our needs?
Absolutely. We understand the importance of efficiency and cost-effectiveness. Our team can customize routes to not only reduce delivery times but also minimize costs, ensuring a tailored solution that suits your unique requirements.
How do you ensure the security of medical shipments during transportation?
Our drivers undergo thorough pre-screening, including background checks, ensuring the security of your shipments. Additionally, our commitment to HIPAA regulations guarantees confidentiality and compliance with medical privacy standards.
What technology do you use for tracking and communication?
Our advanced technology includes real-time tracking, electronic signatures, and photo documentation for pickups and deliveries. This ensures you have complete visibility and transparency throughout the entire logistics process.
02. TECHNOLOGY AND SECURITY
How do I place an order and track its progress?
Placing an order is convenient and secure with our online order placement system. Once your order is submitted, you can easily track its progress in real-time using our advanced GPS tracking technology.
What security measures do you have in place to protect sensitive healthcare data?
At Sameday Logistics Health, we take data security seriously. Our staff is trained to have a full understanding of HIPAA regulations, ensuring that all sensitive healthcare information is handled with the utmost care and compliance.
Can I receive notifications about my deliveries?
Yes, we provide timely email notifications to keep you informed about the progress of your deliveries. From order confirmation to real-time tracking updates, we strive to keep you informed at every stage of the logistics process.
How do electronic signatures and photo documentation work for deliveries?
Our technology allows for secure electronic signatures, providing proof of delivery. In cases where additional verification is needed, we also offer photo documentation of both pickups and deliveries, ensuring transparency and accountability.